Staying guests are admitted to the GARDEN POOL for free during their stay.
July 10-September 6, 2026
10:00am-10:00pm (Last admission at 9:30pm)
September 7-23, 2026
11:00am-7:00pm (Last admission at 6:30pm)
Check in: from 3:00pm / Check out: until 12:00 noon
| Front Desk | |
|---|---|
| EXECUTIVE HOUSE ZEN | 8:00am-10:00pm |
| The Main bldg | 24 hours |
| Garden Tower | 8:00am-10:00pm |
| New Otani Club Center | 9:00am-6:00pm |
| Bell Desk | |
|---|---|
| The Main bldg | 24 hours |
| Garden Tower | 8:00am-10:00pm |
Extra beds are available for triple occupancy (subject to extra charge). Please inquire for more details.
Wireless and wired Internet access is available free-of-charge in all hotel facilities.
Laundry, dry cleaning and pressing services are available for an extra charge.
Food and beverages can be enjoyed in the privacy of your own room.
Hours:
| EXECUTIVE HOUSE ZEN/The Main bldg | 6:00am-0:00 midnight |
|---|---|
| Garden Tower | 6:00am-0:00 midnight |
The Golden Spa is a membership sports club with facilities such as gym, pool, tennis courts and golf driving range.
Hotel guests may enjoy the gym, pool and sauna at a visitor's fee: ¥6,000 (* Tax not included.)
Early bird rate (Weekdays 7:00am-10:00am): ¥4,000 (* Tax not included.)
Special discount rate available for New Otani Club members.
Hours:
| Weekdays | Sat., Sun. & Holidays | |
|---|---|---|
| Sauna | 7:00am-10:00pm | 10:00am-9:00pm |
| Gym, Pool | 7:00am-9:45pm | 10:00am- 8:45pm |
Free of charge for hotel guests. (Normal rate ¥500/30 min.)
Total capacity 760
Assistance is available for in-hotel facilities, and arrangements for outside restaurants, theaters, transportation, etc., during your stay.
Open 8:00am-7:00pm
Hotel guests have access to conference rooms and workstations.
A workout room with various training equipment is available to hotel guests at no additional charge.
| 3rd floor, The Main bldg | 5:00am-10:00pm |
|---|---|
| 21st floor, Garden Tower | 24 hours |
Additional amenities and services are available for guests travelling with small children.
The following shuttle bus services are available (free-of-charge) to nearby business districts on weekday mornings:
